A LITTLE BIT ABOUT US
The Digital Smoker’s Owners are Jay and Chantal – a couple who took up vaping after a combined 40 years of smoking. Along the way we found that there were some barriers, such as having to go to shady shops that weren’t female-friendly, searching through forums for information, not knowing what products were knock-offs and what were legitimate, questionably-sourced E-Juice, buying juice without testing, low-quality products, no return policies, bad customer service, and websites that were not user-friendly.
Thus the idea for The Digital Smoker was born.
We wanted to create a retail space that you would actually want to visit! A friendly place where anyone (over 19) could come in, ask questions, sample flavours, have a coffee, and know that they are getting a great quality product that satisfies their needs. The Digital Smoker is a bright, open space that presents E-cigarettes for what they are – A sophisticated alternative to crudely combusting and inhaling tobacco.
We at The Digital Smoker understand the growing number of people who have heard about E-cigarettes and are curious about how they could be a benefit to either themselves, the smokers in their family, or their office and social circle. We understand…because we used to be those people!
OUR COMMITMENT TO YOU…
WHAT PEOPLE ARE SAYING…
OUR CUSTOMER REVIEWS
Please feel free to write a review for us! We appreciate your feedback on our service, products and our new store! Your comments go a long way in helping us improve our experience for our customers and we truly appreciate hearing your thoughts about us!
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Switching from cigarettes to vape was made so unbelievably easy by these guys!! So much knowledge and they walked me through everything step-by-step. Tasting all the flavours was so much fun!! Thanks so much guys 🙂
May 02, 2018
Angel (my dog) and I just visited the location in Port Credit.
Very nice store and GREAT service. Did I say "GREAT"?
I mean FANTASTIC!!!
We meet with Monica, and help me my inquiries.
I am in the process to QUIT SMOKING!!
Monica was soooo helpful, patient and friendly.
Did answer all my questions and guide me to the right juice and device to purchase.
Angel tho Monica was AMAZING!!!
Okay... okay... BRIBES was involved (dog treatsss)
Monica thank you for your GREAT (FANTASTIC) help and service.
Angel & Paul
As someone who had been smoking on and off for a year or so i was convinced to switch to E-Cigs by a friend, I picked up a basic unit and started on my journey, From the first minute i stepped foot into the digital smoker, my questions/concerns were answered, any help i needed was given, I recently walked in wanting a certain product and after 10min of chatting i walked out with a different product more suited to my needs, these guys/gals know their stuff.
The Georgetown store is fantastic, the atmosphere is great, their juice selection is above that of the several other stores ive visited and you always walk out knowing something new. 10/10 would recommend to anyone wanting to quit/transition.
One recommendation, try 416's Dragon juice! im hooked!
Ordered Juice online @11am
Huffing huge clouds @3pm
Delicious and Nutritious for 7 bucks
I was a new vaper when I came to the store and was totally surprised by the visit. Jay is a super nice and intelligent person who was more than happy to assist me with my newbie problems. On subsequent visits, the other store employees are the same; it helps having great people to make the transition easy.
They have a vast variety of juices and you can try them all. The lounge atmosphere is great. What I also like is that they do not sell any counterfeit products.
The point system is nice too. And the music they play is kickass. Never enough good things to say about the Digital Smoker.
I walked into Digital Smoker having JUST quit a chain smoking habit that had lasted 27 years. I had no idea what I was doing, what I should look for, how to choose products, or what the terminology even meant.
Not only were Jay and Chantal knowledgeable, they were beyond patient with my endless questions, offered sincere encouragement and shared their own experiences in a way that made me feel less alone and embarrassed by my initial lack of knowledge.
As a frequent return customer I've have since had the opportunity to see them interact with many customers, always with patience, honesty and a sincere desire to help them on their journey to becoming or remaining non-smokers.
A great clean environment, quality products, and an exceptionally knowledgeable and friendly staff put them at the top of my recommended list whenever I am asked about vaping.
Friendly and knowledgeable staff/owners who care about what they are doing. I shop around various vape shops, and this one has the most quality juices for the best prices, with the most knowledgeable staff. Great shop for beginner and advanced vapers. Not scary for new people who want to find out about and try vaping/e-cigarettes; with enough offerings for seasoned vets who want to try out a bunch of flavours. Love this shop!!! -Randy
Such a friendly staff went there last weekend and everyone is very knowledgeable and its great that its close to home. Recently moved to the area and was concerned that I was going to travel far to get juices, but less than a 5 min drive from home. Keep up the great service guys!